SGH Automated Visitor Management System  

WARD VISITOR
Visiting hours and the number of visitors are restricted to ensure that our patients have adequate rest and to lower the risk of infection from visitors. Our visiting policy allows two (2) visitors per patient at any one time during visiting hours.
This registration facilitates visitors’ entry to the wards on the day of visit. Visitors have to access the gantries at the respective lift lobbies and are required to abide by our visiting policy:
  • Only two (2) visitors per patient at any one time.
  • Daily visiting hours are between 12.00 noon to 2.00 pm, and 5.00 pm to 8.30 pm.

INSTRUCTIONS
FOR REGISTRATION
  • Visitor’s registration is non-transferable.
  • Online registration is only applicable to Singaporeans, permanent residents and foreigners holding work permits or employment passes. Other foreign visitors are required to register at the Visitor Registration Counters at Level 1 Lift Lobbies.
  • Multiple visitors may register for the same patient. However, only two (2) visitors may enter at any one time.
  • Registration does not give visitors unlimited access to other ward levels.
  • Children below the age of 12 are not permitted to visit clinical areas.
  • Visitors are required to fill-in:
    • Visitor’s name, NRIC / FIN number and mobile phone number (for SMS notification service)
    • Patient’s full name (as in identity card) and Ward, Room and Bed Numbers.
  • Visitors may call our general enquiries line at 6222 3322 for assistance.

REGISTRATION
INFORMATION
(All fields are compulsory)
* Visitor's name:
* Visitor’s NRIC / FIN No.: (e.g. S1234567D)
Visitor’s Mobile Phone No.: (local number)
* Patient’s Full Name: (as in identity card)
* Patient's Ward number: e.g. 45, 53, 64
* Patient's Room Number: e.g. 01, 02, 36
* Patient's Bed Number: e.g. 01, 02, 12
* Verification Code:     Refresh Code   

IMPORTANT
REMINDER
Before visiting SGH, please take note of the following to ensure smooth access at the gantries.
  • Visitors are required to bring along one of the following identification cards for scanning at the gantries:
    • NRIC/FIN
    • Driving Licence
    • Student/Senior Citizen EZ-link card
    • Employment pass
    • S-pass
    • Work Permit pass
  • Visitors without any identification card may approach the Visitor Registration Counter at Level 1 Lift Lobbies to obtain a registration pass for entry.
  • When the visiting slots are full, the next visitor will receive an SMS notification once the next slot is available.
  • All information provided will be kept confidential and used solely for the purpose of ward visitation and contact tracing, if needed.